Shipping policy

Australia & New Zealand:

Estimate Dispatching Time-frame: 1 - 3 days

*Any shipping delays once the package has been sent to the post services may be out of our control, however, we will do our best on our end to ensure any alerts are noted and tracked when possible.

**In the event of damages or loss of packages under the care of the postal service, we unfortunately cannot take responsibility of the mailing service. 

 

We recommend that you use a postal locker or ensure someone is available to accept the parcel for safe collection at address.

 

International Shipping

Estimate Dispatching Time-frame: 3 - 7 days

Tracking details and information will be sent once your order is fulfilled: you will receive a confirmation email from our end and/or directly from Australia Post.

Import Taxes & Custom Duties: please note that in some cases, international shipments and parcels can incur custom duties or import taxes depending on your country’s laws and regulations. The fees will be determined by local authorities and are the responsibility of the recipient. We unfortunately do not have control over these charges and cannot predict the amount.

*Any shipping delays once the package has been sent to the post services may be out of our control, however, we will do our best on our end to ensure any alerts are noted and tracked when possible.

**In the event of damages or loss of packages under the care of the postal service, we unfortunately cannot take responsibility of the mailing service. 

 

We recommend that you use a postal locker or ensure someone is available to accept the parcel for safe collection at address.